Heading image for article Unlock Your Local Potential: The Importance of Setting Up a Google Business Profile

Unlock Your Local Potential: The Importance of Setting Up a Google Business Profile

July 06, 20245 min read

Introduction:

In today's digital age, consumers rely heavily on online searches to discover local businesses. A robust online presence isn't a luxury anymore; it's a necessity for attracting customers and staying competitive. One of the most effective tools at your disposal is a Google Business Profile (formerly known as Google My Business).

This free and easy-to-use service can significantly boost your local search visibility, build trust with potential customers, and ultimately increase your sales.

Header Photo - Unlock Your Local Potential The Importance of Setting Up Your Google Business Listing

With that said, here are 5 benefits to getting your Google Business Profile started today!

Enhanced Local Search Visibility

When people search for products or services you offer in your area, a Google Business Profile ensures your business appears in relevant local search results. This increases the chances of potential customers finding you online. The higher you rank in local searches, the more likely you are to attract new customers walking distance or within your service area.

Share Detailed Business Information

Your profile displays crucial details like your address, phone number, website, operating hours, and photos. This transparency builds trust and allows customers to easily connect with you. Imagine a customer searching for a bakery late at night. A complete profile with accurate hours and enticing photos of pastries can be the deciding factor in their choice.

Increase Customer Engagement

Go beyond basic information! You can post updates about promotions, events, or new offerings directly on your profile. These updates appear in search results, grabbing attention and encouraging further exploration. You can also enable a "Q&A" section allowing customers to ask questions and receive prompt responses, fostering rapport before they even visit your store.

Build Trust and Credibility

Online reviews and ratings are crucial for influencing customer decisions. Your Google Business Profile showcases customer reviews, acting as social proof of your reputation and reliability. By actively managing your profile, responding to reviews (both positive and negative), and maintaining accurate information, you demonstrate professionalism and commitment to customer satisfaction, further bolstering your brand's credibility.

Drive Foot Traffic and Sales

A well-optimized profile can significantly increase foot traffic to your physical location. Local customers searching on desktops, tablets, or smartphones can easily find directions to your store, view your hours, and even see photos of your products or establishment, encouraging them to visit in person. Additionally, Google My Business offers valuable insights into how customers find and interact with your profile, empowering you to refine your marketing strategies and enhance customer experiences. Analyze how customers find you (search terms used) and tailor your profile descriptions accordingly.

Computer showing the google business page


How to Create a Google Business Profile

1. Create or Sign in to a Google Account:

The first step to claiming your local presence is to have a Google account. If you already use Gmail, YouTube, or any other Google service, you have an account! If not, creating a Google account is quick and free. Head over to [invalid URL removed] to get started.

2. Visit Google Business Profile and Begin the Set-Up Process:

Once you have your Google account ready, navigate to https://www.google.com/business/. This is the official Google Business Profile website where you'll claim and manage your listing.

3. Enter Your Business Name and Search for Existing Listings:

Begin by entering your business name. Google will then search for any existing listings that might already be associated with your business. If you find a listing that seems like yours, you can claim it. However, if no existing listing appears, you can proceed to create a new one.

4. Select Your Business Category:

Google offers a wide range of business categories to choose from. Select the category that best describes your business's primary function.

5. Choose Whether You Have a Physical Location or Serve Customers at Their Location:

This step clarifies whether customers visit your business in person or if you provide services directly to them at their location (e.g., landscaper, plumber).

6. Enter Your Business Address (or Service Area) and Verify Your Location:

  • Physical Location: If you have a physical storefront or office, enter your complete business address.

  • Service Area: If you serve customers at their location, define your service area. This could be a specific radius around your business location or encompass a broader region you cover.

7. Verify Your Business Location:

Google requires verification to ensure the legitimacy of your listing. They offer two verification methods:

  • Postcard Verification: Google will send a postcard with a verification code to the address you provided. Once you receive the postcard, you can enter the code online to verify your listing.

  • Phone Verification: In some cases, Google might offer phone verification as an option. You'll receive a call with an

  • Phone Verification: In some cases, Google might offer phone verification as an option. You'll receive a call with an automated message providing a verification code. Enter the code online to complete verification.

8. Complete Your Profile:

Once you've verified your location, you can start enriching your profile with additional details. This is where you showcase your business and increase its appeal to potential customers. Some key areas to focus on include:

  • Phone number: Ensure your phone number is accurate and clickable, allowing customers to easily call you directly from your profile.

  • Website: Add your website address if you have one. This allows interested customers to learn more about your offerings.

  • Hours of Operation: Maintain accurate and up-to-date operating hours to avoid frustrating customers who show up at your store when it's closed.

  • Photos: High-quality photos are crucial! Showcase your products, your storefront, your team, or anything that visually represents your business and its offerings.

  • Description: Craft a compelling description of your business. Highlight what sets you apart from competitors and what makes your business unique.

Heading graphic of person at computer

Bonus Tip

Once you've created your Google Business Profile, consider claiming your profiles on other local directories like Yelp, Bing Places, and Apple Maps. This further strengthens your online presence and ensures potential customers can find you on various platforms.

Conclusion:

A Google Business Profile is an essential tool for any business looking to thrive in the digital age. By setting up and managing your profile effectively, you can increase your local visibility, engage with potential customers, build trust, and ultimately drive sales. Remember, a profile is not a static one-time setup. Regularly update your information, engage with customers through reviews and Q&A, utilize insights to refine your approach, and keep your profile fresh and informative. Embrace this powerful tool and watch your local business flourish online!

Nicole Redinbaugh

Nicole is the Founder and President of the Small Business Owners' Alliance networking group, as well as the licensed agency owner of The Legacy Guardians, an independent insurance brokerage in Omaha, NE. She has a passion to help local small business owners learn, grow, and realize their dreams!

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